Are You an Athlete or Parent?
If you were invited to CoachNow by your coach, access to most features is free! You should not need a paid CoachNow account to work with your coach. If you're being asked to pay, please reach out to your coach or contact our Support Team for clarification.
Managing Your CoachNow Subscription
How you manage your billing depends on which CoachNow plan you're on and how you originally signed up. Find your plan below to get started.
Analyze Plan
Analyze memberships are purchased and managed directly through Apple or Google — CoachNow does not have access to your billing for this plan. To make any changes to your subscription, you'll need to do so through your device's subscription settings.
iOS (iPhone/iPad): Follow Apple's guide on how to manage your App Store subscriptions
Android: Follow Google's guide on how to manage your Google Play subscriptions
CoachNow PRO, CoachNow+, and Academy Plans
Most PRO, CoachNow+, and Academy subscriptions are managed through Stripe. You can log in to the Stripe customer portal to:
Update your payment method
View invoices and receipts
Cancel or modify your subscription
Can't access the Stripe portal?
Some Academy accounts and long-time CoachNow users may be on an older billing system from before our Stripe partnership. If you're unable to log in to the Stripe portal, please contact our Support Team and we'll update your billing information manually.
Need More Help?
If you're unsure which plan you're on or can't find your billing portal, contact our Support Team — we're happy to help.