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Booking Sessions (Athlete)
Booking Sessions (Athlete)

In this article, we will discuss singing in, scheduling, editing, and canceling a lesson.

Maggie Kennedy avatar
Written by Maggie Kennedy
Updated over 3 weeks ago

Download the Mobile App

Download the mobile app in the Apple App Store for iOS devices or Google Play Store for Android devices.

Once in the app store, search for "CoachNow" and download the free app.

The app is currently available for the iPhone and iPad (Apple iOS 12.0 or higher) and Android (Android 6.0 or higher).

Sign in to CoachNow

Sign in on the CoachNow app or on your internet browser by going to https://coachnow.io. Once you are signed in on the mobile app, you will see the following home screen.

You can access more views by selecting from the tabs on the bottom of the app screen.

Feed: where you can review content posted into your Spaces/Groups

Big Orange Wheel: click here to post/share media with your Coach

Bookings: View and Schedule Sessions with your Coach. For more information on Booking Sessions with your Coach, Click Here.

Library: comprehensive view of the media (videos, photos, documents) you have shared in your account.

Schedule a session:

You can book a session with your coach using your mobile app and a web browser.

To book a session, follow these directions:

Click on the Booking tab to open the Sessions landing page. Then press the blue "Book a Session" button at the bottom of the page.

In the first step, select the following (as shown below):

Coach: Select a specific Coach at your host facility (or facilities). You can also select "Any" Coach if you like. Note: The list of Coaches will include the Coach who invited you plus any other Coaches at the facility where that Coach works.

Session Type: Choose from the Session options available in the dropdown menu.

Duration: After selecting a Coach and Session type, you need to choose a Duration of the session (i.e., 30 mins, 60 mins, etc.). After selecting a coach and the duration of the session, the available time-slots will be displayed. Click "Next" to move to the confirmation page.

In the second step of booking a session, you will verify your session information and time, and click "Confirm".

Your confirmed session will show on the Bookings page on the main screen. You can also review your Sessions in the Booking Log.

Access the Booking Log

Click on the paper icon in the top right to open the Booking Log.

From here you can review, edit or cancel of your future/upcoming Sessions.

Booking a Session on the Web

From the homepage, click on Booking on the left menu to view the page below. Then click on the blue "Book" button to start your booking.

Next, you can choose your preferred options from the menu on the left and then select the time-slot of your choice from the available options. Then click "Next".

You will be redirected to the confirmation page where you can make sure the booking details are correct, add notes, then click Confirm to save and book the session.

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