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Advanced Booking Options and Availability Settings

Learn how to customize booking options and availablilty during specific times and set custom availability for individual booking options.

Amanda Verplank avatar
Written by Amanda Verplank
Updated over a week ago

Setting Custom Booking Options for Schedules

Step 1: Access Schedule Settings

  1. Navigate to Calendar from the left menu

  2. Click Calendar Settings (gear icon)

  3. Select the Availability tab

  4. Choose an existing schedule or click + Add Schedule

Step 2: Customize Available Booking Options

  1. In your schedule settings, locate "Customize Available Booking Options"

  2. Click the dropdown menu to view all booking options

  3. All booking options are selected by default

  4. Uncheck any options that should NOT be available during this schedule

Example: If you are creating a Weekend Schedule and have "60 Min Adult", "60 Min Junior", and "Club Fitting" booking options, but only want individual sessions on the weekend, uncheck "Club Fitting".

Setting Custom Availability for Booking Options

Step 1: Access Booking Options

  1. Go to Calendar Settings

  2. Select the Booking Options tab

  3. Click on an existing booking option or + Add Booking

Step 2: Configure Custom Availability

  1. In the booking option settings, locate "Custom Availability"

  2. Click the dropdown menu to view all availability schedules

  3. All schedules are selected by default

  4. Uncheck schedules when this booking option should NOT be available

Example: If you offer "Premium 90 Min Sessions" only during weekday evening timeslots, uncheck your weekend and daytime schedules.

Common Use Cases

1. Multi-Location Coaching

Scenario: You coach at two different facilities throughout the week

Setup:

  • Create schedules: "Location A Schedule" (Tues/Fri/Sat) and "Location B Schedule" (Wed/Thu/Sun)

  • Create location-specific booking options: "Location A - 60 Min Adult" and "Location B - 60 Min Adult"

  • Link each booking option to its corresponding schedule

Result: Athletes see the correct location-based available days when selecting the proper booking option.

2. Prime Time Pricing Strategy

Scenario: Charge premium rates (10% more) for evening sessions

Setup:

  • Create schedules: "Regular Hours" (9am-5pm) and "Prime Time" (5pm-8pm)

  • Create booking options: "60 Min Adult" for $100 and "60 Min Adult - Prime Time" for $110

  • Link the $100 booking option to the Regular Hours schedule

  • Link the $110 booking option to the Prime Time schedule

Result: Athletes must select the higher rate booking option to schedule a session during peak demand hours.

3. Specialized Session Scheduling

Scenario: On-Course Instruction only available at 4pm on Wednesdays

Setup:

  • Create schedule: "On-Course Wednesday" (Wed 4:00-6:00pm)

  • Create booking option: "On-Course Instruction"

  • In the booking option settings, uncheck all schedules except "On-Course Wednesday"

Result: Athletes can only book on-course instruction during the designated time slot.

Important Notes

Default Behavior

  • Without restrictions: All booking options are available during all schedules

  • Multiple connections: Booking options can be linked to multiple schedules

  • Flexible setup: Configure restrictions from either Booking Options or Availability tabs

Disabled Options Override

Remember that disabled booking options will never appear to athletes, even if linked to availability schedules. Always ensure your desired options are enabled in the main Booking Options list.

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