Issues With The Platform (Troubleshooting)

4 articles in this collection
Written by Alex Berlin and Amanda Verplank

There is no sound in the videos I've posted or I'm trying to watch?

For sound to work in Edufii, make sure that your ringer (little switch on the side of the iPad/iPhone) is turned on.

Written by Alex Berlin
Updated over a week ago

Why can't I import media?

Trouble uploading files

Written by Amanda Verplank
Updated over a week ago

Why do my videos keep loading but won't play?

Videos loading, black screen or just not playing.

Written by Alex Berlin
Updated over a week ago

Why can't I connect with Facebook?

Share your posts on Facebook

Written by Amanda Verplank
Updated over a week ago