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Issues With The Platform (Troubleshooting)

Issues With The Platform (Troubleshooting)

4 articles
Alex Berlin avatarAmanda Verplank avatar
Written by Alex Berlin and Amanda Verplank

There is no sound in the videos I've posted or I'm trying to watch?

For sound to work in Edufii, make sure that your ringer (little switch on the side of the iPad/iPhone) is turned on.
Alex Berlin avatar
Written by Alex Berlin. Updated over a week ago

Why can't I import media?

Trouble uploading files
Amanda Verplank avatar
Written by Amanda Verplank. Updated over a week ago

Why can't I connect with Facebook?

Share your posts on Facebook
Amanda Verplank avatar
Written by Amanda Verplank. Updated over a week ago

Why do my videos keep loading but won't play?

Videos loading, black screen or just not playing.
Alex Berlin avatar
Written by Alex Berlin. Updated over a week ago