CoachNow

How to troubleshoot issues with sound in CoachNow.

Why is there is no sound in the videos I've posted or I'm trying to watch?

Sometimes our support team will ask you to record your screen and send it to us so we can see exactly what you see. (bugs, usage, tips)

How Do I Record My Mobile Device Screen?

Why can't I import media?

Videos loading, black screen or just not playing.

Why do my videos appear in my feed, but won't play?

If you're missing posts, replies, or session alerts, work through these checks to find out why notifications aren't reaching you.

Why am I not receiving CoachNow notifications?

Can't get into your CoachNow account? Here are the most common reasons and how to fix them.

Why can't I login to my CoachNow account?

A full breakdown of which CoachNow features are available on iOS, Android, and the web app — and which are platform-exclusive.

What can I do on the CoachNow Mobile App vs. the Web?

Control how much storage CoachNow takes up.

How do I manage device storage?

If CoachNow is freezing, crashing, or running slowly on your device, work through these steps to get it running smoothly again.

Why is CoachNow running slowly or crashing?

Alex Berlin

Maggie Kennedy

Errors/Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.